Privacy Policy
What is personal information?
When do you collect my personal information?
On the web
Generally, you can browse our website without giving us any personal information, but there are certain areas where we will ask you for information about yourself. The kind of information we collect in these instances will depend on the reason for your visit e.g. enquiring about a development, asking us to get in touch with you, keeping you informed.
In person
Completing a Richard Lloyd Homes enquiry form, or one of our home reservation forms also requires you to provide Richard Lloyd Homes with your personal information. The information you provide on these forms is then input into our systems to make our internal administration processes as smooth as possible, and provide you with an efficient service.
What kind of personal information do you collect about me?
How do you use my personal information?
How do you handle my personal information with other companies?
This is simple; we do not sell, rent or trade your personal information to any third parties for marketing purposes without your prior consent. If we do ask for your consent, we will tell you the name of the organisation or company at the time.
If we have your permission, we may give these companies or organisations access to your data to in order to perform certain services or promote complementary products or services; reserving a home, is a good example. However, we have checks in place to ensure anyone who provides a service for us adheres to our standards and only acts upon our instruction.
How do you ensure my personal information is secure?
How long will you keep my personal information?
How can I keep my personal information up to date?
How can I amend or delete the personal information you hold about me?
How do you use my information when I fill my details in to enquire through Facebook?
Who is responsible for my personal information at Richard Lloyd Homes?
Richard Lloyd Developments Limited is the Controller of your personal information. We’ll let you know if this ever changes.
If you have any concerns or wish to delete your personal information, or if you wish to make a complaint about the way we, or any of our partners, are handling your personal information, please contact our Data Protection Officer.
By email: dataprotection@richardlloydhomes.co.uk
By phone: 01457 363 123
If we are unable to resolve your concerns, you have a right to take the matter to the Information Commissioner’s Office (ICO). You will find contact details on the ICO website: ico.org.uk/global/contact-us
Cookie Policy
What is a cookie?
So what’s in a cookie?
What cookies can do?
What cookies do you use?
Generally, Richard Lloyd Homes use two types of cookies; session cookies and persistent cookies.
Session cookies are created temporarily in your browser while you’re visiting our website. Once you leave the Richard Lloyd Homes website, the session cookie is deleted.
Persistent cookies remain in your browser and are activated again when you visit our website. A persistent cookie remains in your browser until you delete it manually, or your browser will automatically delete it based on the duration period set within the cookie’s file. This period, called its ‘lifetime’ could be any time from thirty minutes to twenty years.
Here’s a table of the cookies we use, what they do and how long they remain active: